BPO (Business Process
Outsourcing) is one of the rapidly growing industries in India . It is the fastest developing
segment of Information Technology Enabled Services industry. The term BPO
refers to outsourcing in all fields. BPO offers different kinds of services
including customer support services, telemarketing services, technical support
services, employee IT help-desk services, insurance services, data entry
services, data conversion services, scanning OCR with editing & indexing services,
online research and form processing services.
Scope of BPO career in India
Starting a career in the BPO sector is easy as most of the BPOs provide in
house training to the employees. Generally, a candidate with graduation in any
discipline can join the BPO companies. They don't require any academic
specialization. There is no specific age bar. Most of the BPO companies offer
good work environment. The employee can get good wages along with some
excellent benefits. Jobs in the BPO sector attract youngsters as most
BPO companies provide transport facilities. Most of the people are fascinated
towards the attractive lifestyle and flexibility of time that they offer. Due
to these advantages, numerous people strongly wish to develop a career
in the BPO sector.
Negative points of BPO industry
Along with many benefits associated with this industry, there are some negative
points that make people rethink about the job. One should have a clear idea
about the positive and negative points before selecting a career in the
BPO sector. After doing the job for some time many people find many
people find it difficult to continue as they find it tedious and monotonous.
Some people leave the job when they need to spend sleepless nights. Some people
also find it difficult to move up the career ladder fast in the BPO industry.
Some people leave the BPO industry for higher education, higher salary better
status.
Reputed BPOs in India
With increasing scope of BPO industry, many top-ranking software companies have
established their BPO centers in India making a career in the BPO sector
lucrative.Some of the well-known BPO companies in India are WNS Group,
Convergys, Zenta, Wipro Spectramind, EXL, ICICI Onesource, Daksh e-Service,
Tracmail, HCL Technologies, MphasiS, GTL Ltd, Sutherland Technologies,
vCustomer, HTMT and 24/7 Customer. These companies are the top-rankers on
providing career in BPO sector on the basis of criteria like employee size, overall
satisfaction score, job content/growth, salary and compensation, training,
company culture and appraisal system
0 Comment to "Career in BPO india"
Post a Comment